FAQ

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General Questions

Q: What is Infinity Flavours? A: Infinity Flavours is a unique ice cream company dedicated to creating endless flavor possibilities. We offer a wide range of classic and innovative ice cream flavors made from the finest ingredients.

Q: Where is Infinity Flavours located? A: Our ice cream parlor is located at 1st Floor, 631 Nitikhand -3,Indirapuram, G.Z.B. We also offer online ordering and delivery services.

Q: How can I contact Infinity Flavours? A: You can reach us via email at infinityflavours.26@gmail.com or call us at 9871805846. Our business hours are Monday to Friday, 9:00 AM – 11:00 PM, and Saturday & Sunday, 10:00 AM – 12:00 PM.

Products and Ingredients

Q: What types of ice cream do you offer? A: We offer a variety of ice cream flavors, including traditional favorites like vanilla and chocolate, as well as unique and seasonal flavors. We also have vegan and dairy-free options.

Q: Are your ingredients locally sourced? A: Yes, we prioritize using locally sourced and high-quality ingredients to ensure the best taste and support local farmers and suppliers.

Q: Do you offer any vegan or dairy-free options? A: Absolutely! We have a selection of delicious vegan and dairy-free ice creams to cater to all dietary preferences.

Q: Are your products gluten-free? A: Many of our ice creams are gluten-free. Please check our menu or ask our staff for specific gluten-free options.

Ordering and Delivery

Q: Can I order your ice cream online? A: Yes, you can place orders online through our website for pickup or delivery. Simply visit our order page to get started.

Q: Do you offer delivery services? A: Yes, we offer delivery within a specific radius of our parlor. Delivery areas and fees may vary, so please check our website for more details.

Q: How do I track my order? A: Once your order is placed, you will receive a confirmation email with a tracking link. You can use this link to track the status of your delivery.

Customization and Events

Q: Do you offer custom ice cream flavors? A: Yes, we love creating custom flavors! Contact us to discuss your ideas, and we’ll work with you to develop a unique flavor for your event or special occasion.

Q: Can I book Infinity Flavours for an event? A: Absolutely! We cater to events such as birthdays, weddings, corporate events, and more. Please reach out to us at events.infinityflavours@gmail.com to discuss your requirements and get a quote.

Q: Do you offer gift cards? A: Yes, we offer gift cards that can be purchased online or in-store. They make the perfect gift for any ice cream lover!

Miscellaneous

Q: How can I stay updated on new flavors and promotions? A: Follow us on social media (Facebook, Instagram, Twitter) and sign up for our newsletter to receive the latest updates, special offers, and exclusive sneak peeks.

Q: Do you have a loyalty program? A: Yes, we offer a loyalty program where you can earn points with every purchase. Points can be redeemed for discounts and special treats. Sign up in-store or online to start earning rewards.

Q: How do I provide feedback or suggestions? A: We value your feedback! Please email us at infinityflavours.26@gmail.com with any comments, suggestions, or questions